Requests board rules

• Customers, event planners, venues and clubs can start a request for entertainment.
• Agencies may start a request when they are genuinely looking for additional performers for a booking.
• Professional and Premium members can reply in the thread. Starter members can read the board but not reply.
• Entertainers may not start a thread looking for work, advertising themselves, or seeking to recruit other members.
• The person who started a thread, and admin, can close replies at any time. Admin can remove individual replies or an entire thread.

• Be courteous. Treat every poster and every member as a colleague, not a rival.
• Reply only if you can genuinely do the job. Do not reply to every thread as a way of advertising.
• One reply per thread unless the poster asks you something further.
• Do not criticise, undercut, name or imply anything negative about another member, act, agency or supplier.
• Do not pressure a poster for a decision, follow up repeatedly, or contact them privately when they have not invited it.
• Keep discussion on the request. No off-topic posts, political campaigning or advertising unrelated services.

• Write in plain, professional language. Swearing, sexual content, slurs and insults are not acceptable.
• Nothing racist, sexist, homophobic, transphobic, ableist, or demeaning to any culture or community. Comments about a person's appearance, body or background are not welcome.
• Do not harass, threaten, intimidate or shame anyone, publicly or privately.
• Do not post anything that would breach the Harmful Digital Communications Act 2015.
• Some words and phrases are blocked automatically. Others are flagged for admin review. Attempting to disguise blocked language is treated as a breach in itself.

• Post real requests only. No fake enquiries, test posts, or requests made to gather pricing from competitors.
• Give an honest budget range and an honest description of the event, including hours, location and what you expect on the night.
• Entertainers must describe their own act accurately. Do not claim experience, equipment, credentials or verification you do not hold, and do not use images or recordings that are not yours.
• No spam, link farming, affiliate links or referral schemes.

• Do not post phone numbers, email addresses, physical addresses or other personal details, either your own or someone else's.
• Posters are shown by username. Real names are only revealed to an entertainer once a booking is accepted through the system.
• Entertainers cannot message a poster directly. Private conversation starts only when the customer sends an enquiry or requests an estimate. Working around that, for example by asking to be contacted elsewhere, is a breach.
• Do not copy anyone's post, reply or contact details off the board for marketing or any other use.

• Board content is monitored. Posts and replies may be automatically blocked, flagged for review, edited or removed.
• Anyone can report a post or reply. Reports go to admin and are reviewed as quickly as we can manage.
• Depending on what happened, we may issue a warning, remove content, suspend your ability to reply for 7 days, 30 days, 90 days or 12 months, or remove your profile from the site.
• Serious breaches, including harassment, discriminatory language, threats, fraud or soliciting customers off the platform, result in immediate removal without warning.
• Admin decisions are final. Membership fees are not refunded where a profile is removed for a breach.

Report a problem or ask a question at kia.ora@beatexchange.co.nz.